Job Overview 

This position serves as program manager for safety and mobility engineering, and technical review and standards programs within the Public Works Administration. The position provides for the management and oversight of surface transportation infrastructure development, polices, standards, and design for safety and movement of people, goods, materials, and related items needed for Hillsborough County. This includes roads, sidewalks, trails, and multimodal programs used by motor vehicles, walkers, bicyclists, and others. The position includes preparation of design policies, manuals, standards, and specifications for designing and operating the County public surface transportation infrastructure under the jurisdiction of the Board of County Commissioners.

Benefits

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• Generous PTO & Holiday Plan
• Health Plans
• Health Savings Account
• Dental & Vision Plans
• Employee Assistance Program (EAP) 
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Tuition Reimbursement
• Cafeteria Benefit
• Life Insurance
• Short & Long-Term Disability Insurance

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below:

• Management of program managers to achieve their business unit goals and strategies. Achieve the specific goals and objectives of the programs and operate consistent with the core values and policies of the County administration. 
• Provide support to program managers for resources and for resolution of issues and challenges. 
• Oversee administration of work plans to meet timelines and levels of service. Monitor and evaluate consistently and continuously initiatives status reporting and key performance indicators. 
• Perform and provide quarterly program evaluations with risk, any potential program changes, and modifications to meet goals, to help program managers, and to link strategic annual plan and business execution. 
• Oversee development of CIP work plans and budget analysis. Oversee the selection of potential projects by programs relative to established risk and rank processes, preparation of project scopes and preliminary engineering reports, and budget of programs. 
• Other related duties as assigned. 

Job Specifications

• General knowledge of laws, codes, regulations, policies, and procedures as they relate to Hillsborough County, transportation, and engineering. 
• Advanced knowledge of transportation engineering theories, principles, and standards. 
• Knowledge of technical programs and of project management, public communications, issue resolution techniques, procurement, and contracting practices. 
• Skill in providing excellent internal and external customer service, performing administrative tasks, and fostering cooperative working relations between agencies and internal working groups within the Hillsborough County organization. 
• Skill in rank ordering and organizing multiple tasks and initiatives and reprioritizing tasks as situations change and remain professional in stressful situations as a manager representing the County. 
• Skill in spoken and written communications with administrative leaders, the public, the media, agencies, and professional organizations and facilitating and leading internal and external meetings. 
• Ability to supervise, coach, influence, objectively review, evaluate, document, and mentor professional and support staff. 
• Ability to have effective working relationships with County staff, officials, consultants, outside agencies, and the public. 
• Ability to know of new standards, legislation, codes, or practices that impact transportation engineering and public work projects. 
• Ability to perform analyses and make data driven decision by application of established technical procedures of transportation engineering for project development and design. 

Key Job Requirements

• Critical Thinking: In context of functional unit, the manager is to view issues and tasks holistically to develop decisions, recommendations, and actions. The manager will receive help from direct reports and as proper support staff. The manager is to know the content of adopted policies, guidelines, and decisions of others. The factors considered and options are to be provided to decision makers. 
• Decision Making: This position involves having a strong technical knowledge of human behavior, County adopted plans and programs, and engineering design for public safety, community impacts, economic impacts, the environment, citizen rights, and consideration of the impact on the public and officials. Coupled with the technical elements, decisions need to be from communication, coordination, and cooperation with staff, other functional groups, officials, and senior administration. Effective briefings and listening abilities are essential for the manager. Decisions are to be documented.  
• Communication: Communications are to happen consistent with the organizational structure and authority and accountability of positions. The manager is responsible to be effective in communications in providing needed information and listening. For the manager’s functional unit, the manager is to keep the staff informed of their programs, vision, changes, and how the group’s goals are relevant to them. 
• Strategic Planning: Each managerial unit, function, and program is to have a documented strategy within the appropriate context. The manager is to work with staff and the next upper level of management to develop and document each unit’s strategy and tactics to achieve results. The manager is to review the strategies and tactics with staff formally twice a year. 
• Managerial/Operational Skills:. The manager is to meet the minimum hours of training each year as provided for by the Public Works Administrator. This is to include management and operational training provided through the learning programs of the Human Resources Department. Receiving this training will be documented in performance reviews. 
• Leadership: This position involves uniting staff with a common dedicated vision, building a strategy to achieve the vision, building and engaging a talented staff, relentlessly focusing on results relative to the strategy, and communicating and showing pride in public service. 
• Analytical Ability: The manager needs to identify and solve problems, define needs, produce programs, and budgets by research, data collection and analyses, logical reasoning, modelling, and application of analytical techniques including group problem solving, SWOT, auditing, and process improvements. 
• Managing Complexity: This position need’s ability to provide strategic management and alignment, stakeholder engagement and dynamics, systems thinking, assignment of resources in competitive situations, fiscal constraints, and negotiating to resolve of completing positions and approaches to issues. 

Physical Requirements

• Employee will be located in an office environment, regularly required to sit and talk. Generally, 40 hours per week, Monday through Friday; with some weekend work. 

Work Category

• Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Minimum Qualifications Required

• Bachelor's degree in Civil Engineering, or a related field.

Work Experience 

• Minimum of ten years of experience in engineering transportation infrastructure and managing professional engineering organizations with at least 10 or more staff of professional engineers and engineering support staff. Experience should include 10 years with State or large local government agencies including work with senior administration, elected officials, and the public and with developing programs including budgetary recommendations; including knowledge of laws, codes, regulations, policies, and procedures related to Florida public agencies and to professional engineering. 

Licenses/Certifications 

• Florida Professional Engineer