Location: Denver, Colorado
Type: Full Time
Salary: $90,180 - $113,448 Annually
Years of Experience:
Internal Number: HAA-50085636-05/23
This position is only open to Colorado state residents.
This position is not covered by the Partnership Agreement between the State of Colorado and Colorado Workers for Innovative and New Solutions (COWins).
New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.
Do you want to make a difference in Coloradans’ lives? Do you have a passion for helping people and keeping them safe? At the Colorado Department of Transportation (CDOT), you’ll have the opportunity to do just that. The work our people do contributes to keeping Coloradans and visitors safe and provides freedom, connection, and experience through travel. Please visit our careers page to learn about CDOT and how we are making Colorado a great place to live, work and play, now and for the future! Also, check out our excellent benefits package!
CDOT for All
CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/pslf/
The eligible list created from this announcement may be used to fill one or more positions.
Description of Job
About the Work Unit
The Division of Transit and Rail (DTR) is responsible for the planning, development, finance, operation, and integration of transit and rail services into the statewide transportation system. The Division, in coordination with other transit and rail providers, plan, promote, and implement investments in transit and rail services statewide.
This position is part of the Bus Operations Team within DTR. This team plans, develops, delivers and manages statewide intercity regional and rural bus services through the execution of contracts to various service providers throughout the state.
About the Position
As the State Transit Service Planning Manager, you will ensure efficient and effective implementation and management of statewide transit service planning for Bustang that includes route analysis, planning, scheduling and monitoring. This role supports all aspects of DTR and CDOT's values and mission, including project implementation and fiscal management of State and Federal funds allocated to Bus Operations for assigned projects as well as DTR goals, objectives and performance measures for transit activities.
Your duties and responsibilities will include, but are not limited to, the following:
Manage Bustang transit service planning, which includes leading development of the Bustang business plan, updating and maintaining all Bus Operations policies and procedures for the State Management Plan, making recommendations on the annual Bustang operations budget to meet revenue service hours expectations, reviewing and commenting on Bustang facilities/ mobility hubs/ garage/ bus stop construction plan sets, and leading Pegasus comprehensive operations analysis and data collection project to both measure program success and identify any changes for increased efficiency and effectiveness.
Provide data management of the Bustang Transit Service, which includes identifying data collection needs and data collection methods plan (short-range and long-range), leading the bi-annual analysis of boarding data and running time data of selected routes, monitoring and analyzing capacity, usage, trip time, seasons and directions and develop regular schedule updates, serving as the lead on the Connected Colorado project, leading the implementation and management of new computerized fixed route scheduling software, securing a license or access agreement to query and run reports from the Ridecheck Plus computerized automated passenger boarding and operating data system and negotiate and manage contracts.
Perform community engagement and partner collaboration by attending project meetings with internal staff and external stakeholders, Transit Town Halls, community events, and meetings to gain community input into the Bustang family of services and expansion opportunities
Other job duties as assigned.
Your schedule will primarily be 8:00 am – 5:00 pm work hours, Monday-Friday, but we are flexible to meet your work/life balance needs while ensuring CDOT business needs are met.
You will likely work a hybrid schedule with a combination of in-office and remote work.
Occasional travel required to attend meetings and trainings and conduct site visits.
9 years of full-time professional work experience where the primary responsibility of your duties was a focus on managing transit operations. Experience must have included service planning, ensuring customer service, and providing public relations.
A bachelor’s degree from an accredited college or university in Business/Public Administration, Accounting/Financial Management, Public Policy, City/ Urban, or Transportation Planning, Civil Engineering, or a closely related field AND 5 years of full-time professional work experience where the primary responsibility of your duties was a focus on managing transit operations. Experience must have included service planning, ensuring customer service, and providing public relations.
A master’s degree from an accredited college or university in Business/Public Administration, Accounting/Financial Management, Public Policy, City/ Urban, or Transportation Planning, Civil Engineering, or a closely related field AND 3 years of full-time professional work experience where the primary responsibility of your duties was a focus on managing transit operations. Experience must have included service planning, ensuring customer service, and providing public relations.
A doctorate degree from an accredited college or university in Business/Public Administration, Accounting/Financial Management, Public Policy, City/ Urban, or Transportation Planning, Civil Engineering, or a closely related field AND 2 years of full-time professional work experience where the primary responsibility of your duties was a focus on managing transit operations. Experience must have included service planning, ensuring customer service, and providing public relations.
Please Note: The required experience must be substantiated within the work experience section of your application. “See Resume” statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered in the review of your application. In addition, part-time work will be prorated.
College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.
Conditions of Employment
Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks. More information in the supplemental information section.
The exceptional applicant will possess the proven ability or accomplishment in the following:
- Demonstrated success with the duties listed in the Description of the Job section;
- Years of State service experience related to the duties of this position;
- Highest work/personal ethics and integrity;
- Comprehensive knowledge and experience in all facets of bus operations;
- Knowledge and experience with all transit related rules and regulations;
- Leadership and vision across multidisciplinary groups;
- Excellent analytic and strategic thinking skills;
- Ability to lead diverse groups to determine policy decisions;
- Skilled in data analysis, including revenue forecasts, program allocations, and performance metrics;
- Ability to effectively interpret and address requests from executive leadership and political entities;
- Proven ability to manage multiple assignments, priorities, and projects in a demanding environment;
- Ability to work under tight deadlines and be adaptable to changing conditions and assignments;
- Ability to take initiative to solve problems in an innovative manner;
- Ability to partner with public and private organizations, special interest groups, elected and appointed officials, in situations which may be politically sensitive;
- Ability to work with the general public, professionals, consultants, and staff, with sensitivity to their needs, priorities, promises made and commitments;
- Ability to negotiate mutually acceptable solutions and build consensus through give and take;
- Strong interpersonal and relationship building skills;
- Strong time and project management skills, including prioritization and multi-tasking ability;
- Excellent reasoning, investigative, analytical, and problem solving ability;
- Excellent facilitation, presentation, and communication skills, both written and oral;
- Strong attention to technical detail and accuracy;
- Passion for customer service and safety;
- Ability to work effectively in both independent and team situations;
- Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail, SAP, and the ability to quickly learn other software systems.
Complete Applications must include the following documents:
A complete CDOT Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
A detailed chronological resume. Resumes must be uploaded as an attachment to your online application.
If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.
Only complete applications submitted by the closing date for this announcement will be given consideration. Every effort must be made to submit all application materials by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date. Resumes will not be accepted in lieu of a completed application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "email@example.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.
The Hiring Process:
All applications that are received by the closing of this announcement will be reviewed against the minimum qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
Part, or all, of the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.
Be sure your application materials specifically address your qualifications, experience, work products, and accomplishments as they relate to the Major Duties, Minimum Qualifications, and Preferred Qualifications sections as listed above. Failure to include adequate information or follow instructions by the deadline for application may result in your application not being accepted for this position and may affect your inclusion as a qualified candidate in any step of the selection process and placement on the eligible list.
A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.
Transfer, Non-Disciplinary Demotion or Reinstatement
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.
If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Info Cubic”.
The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes: social security number trace, criminal records check, public court records checks, educational records, and driving records checks. CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (firstname.lastname@example.org), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov; contact the State Personnel Board for assistance at 303.866.3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Equity, Diversity, and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Discrimination and/or harassment against any person is prohibited because of disability, race, creed, color, sex, sexual orientation, religion, age, national origin, ancestry, political affiliation, veteran’s status, marital status, gender identity or any other protected class recognized under the Colorado Anti-Discrimination Act (CADA). This applies to all employment decisions.
CDOT is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Emily Harp at email@example.com or call 303-757-9738.
Former State Employees
Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.
EHarp (SAP #50085636/PCR #51857)