Operations Manager Reporting to the Vice-President of Project Management (VP), with wide latitude for independent judgment and discretion, the Operations Manager provides senior level management support to improve the Capital Projects Division (CPD) delivery of capital projects. The incumbent oversees efforts to streamline project management, liaises with various departments, coordinates/follows up on various requests, projects and assignments. Responsibilities include, but are not limited to the following: 1. Assist the VP to oversee day-to-day Project Management operations - attend meetings, discuss options, follow up on issues and make recommendations. 2. Enforce staff and vendor compliance with CPD Project Management policies, procedures and processes and recommend enhancements. 3. Oversee project scheduling staff utilizing the critical path method (CPM). 4. Prepare quarterly report to the City Council regarding status of city funded projects. 5. Coordinate with the Capital Planning Department and the Office of Intergovernmental Relations to repurpose city funds on projects that are not feasible and recommend other project(s) where funds may be reallocated. 6. Prepare status reports and summarize issues that require senior management attention. 7. Provide direction as needed to staff on key decisions including change orders, non-conforming work, scheduling issues, punch-lists, close-out and other issues. 8. Review validity forms, change orders, task orders/assignments, contract time extensions, Oracle time extensions, re-baseline requests and other documents for accuracy and completeness to ensure they are ready for VP and/or EVP’s approval. When necessary, request changes for clarity and to ensure documents comply with NYCHA and CPD requirements. 9. Coordinate responses from all Project Management Teams to respond to the Executive Department or outside entities on matters including, but not limited to, legal claims, press inquiries, city council requests, audit responses and union requests for welfare fund payments under NYCHA’s Project Labor Agreement (PLA). 10. Lead and or participate in special projects as required. 11. Monitor and analyze routine and ad hoc reports, including workload and performance reports, to identify anomalies and outlier metrics that need to be elevated to the Vice President; make recommendations. 12. Prepare and issue forms and memoranda for the Vice President’s approval, followed by coordinating with Capital Projects Administration to have them updated and posted on NYCHA’s Forms & Reference Library. 13. Track projects to ensure Project Managers stay on schedule and complete the closeout process within the approved timeframes and identify issues to raise to the VP. 14. Monitor and track project records and inform the PMD Teams when corrections are required and follow up to see that the corrections have been made. 15. Coordinate and liaise between PMD and Capital Planning Department regarding obligations, expenditures, the Capital Plan and assignment of new projects. 16. Coordinate and liaise between PMD and Analysis & Reporting Department to request information and data and to provide information and data updates for the records. 17. Coordinate and liaise between PMD and other CPD and non-CPD Departments as necessary. 18. Serve as a CPD designee on various NYCHA committees. NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO §65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link: http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf
Minimum Qualification Requirements At least six years of full-time satisfactory experience in construction management work on capital projects, each one of which must have had a dollar value of at least $15,000, at least eighteen months of which must have been in a managerial or consultative capacity in an organization responsible for the management of construction; and a combination of the following, sufficient to equal a total of ten years of education and experience: a. Full-time satisfactory experience in construction inspection on capital projects, each one of which must have had a dollar value of at least $15,000. One year of acceptable experience will be credited for each year of construction inspection experience up to a maximum of four years. b. Full-time satisfactory experience in building construction as a journeyperson in one or more of the skilled building construction trades. One year of acceptable experience will be credited for each year of journeyperson experience up to a maximum of four years. c. Education in an accredited college leading to a bachelor's degree in architecture, landscape architecture, or air pollution control, chemical, civil including structural and bridge design, electrical, mechanical, or sanitary engineering will be credited on the basis of 30 credits for one year of acceptable experience up to a maximum of four years. A New York State license as a professional engineer or registered architect or a license as a professional engineer or registered architect from a state that has reciprocity with New York State may be substituted for the four years of education and experience described in "a", "b" and "c" above. However, all candidates must have at least six years of experience in construction management work described above, including at least eighteen months in a managerial or consultative capacity in an organization responsible for the management of construction.
License Requirements Possession of a Motor Vehicle Driver License valid in the State of New York. Employees must maintain the license during their employment. Preferred Skills 1. Strong experience using e-Builder or other construction management software. 2. Excellent interpersonal skills and demonstrated ability to interact effectively with all levels of the staff within NYCHA. 3. Excellent organizational skills. 4. Ability to prioritize multiple tasks, develop, analyze and/or revise procedures, meet deadlines, and work in an environment of heavy pressures and changing priorities. 5. Demonstrated verbal and written communication skills and the ability to compose correspondence and reports. 6. Demonstrated experience with all Microsoft Office applications and the ability to create original reports that include pivot table illustration of data, flow charts, Power Point presentations, etc.
Interested candidates may submit cover letter and resume to www.nyc.gov/careers/search. Search for JOB ID# 389254.
We thank all applicants for their interest in the New York City Housing Authority (NYCHA) but only those selected for an interview will be contacted.
The New York City Housing Authority is an equal opportunity employer