This is a professional level multidisciplinary technical management position that works across functional boundaries while managing technical programs, teams and individuals in both the quality and asset mission assurance environments. Employees in this position must be able to effectively manage change and efficiently pass information down to individuals and teams as well as up to management to ensure smooth and efficient execution of change.
Manage/Lead: Provides multidisciplinary and cross functional leadership to teams and individuals in the accomplishment of driving and accomplishing missions and objectives contained within the QICO Business Plan.
Strategic Management: Supports the development and implementation of quality and asset mission assurance strategies and programs that align and make the Authority compliant with Federal regulations and mandates such as MAP-21, NTSB CAP’s, FTA SMI’s, and OIG recommendations and all similar requirements.
Safety Management: Partners with Safety to ensure quality and Safety programs align, and to ensure Safety findings during audits is routed accordingly.
Process Improvement: Improves processes and policies in support of organizational goals by coordinating and communicating with business partners; planning the use of human resources (work plans); establishing work schedules; delegating tasks and monitoring and evaluating performance.
The above duties and responsibilities are not intended to determine specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision.
Graduation from an accredited college or university with a Bachelor’s degree and an emphasis on quality, engineering, information systems and data analytics or a related field. A minimum of eight (8) years of progressive responsibility and experience in management of people and programs. A preference for experience in quality management and programs, engineering programs, reliability programs, or data and analytics programs in transportation or transit is highly desired.
Or, an equivalent combination of post high school education and a minimum of twelve (12) years of progressive responsibility and experience in management of people and programs. A preference for experience in quality management and programs, engineering programs, reliability programs, or data and analytics programs in transportation or transit is highly desired.
Possession of a current, or the ability to obtain, a valid local motor vehicle operator’s license issued from the state of residence.
Ability to acquire an ASQ (American Society of Quality) certification as a CQI (Certified Quality Inspector) within three (3) years of hire.
Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.
Internal Number: 180621
About Washington Metropolitan Area Transit Authority
The Washington Metropolitan Area Transit Authority (Metro) was created by an interstate compact in 1967 to plan, develop, build, finance, and operate a balanced regional transportation system in the national capital area. Metro began building its rail system in 1969, acquired four regional bus systems in 1973, and began operating the first phase of Metrorail in 1976. Today, Metrorail serves 91 stations and has 117 miles of track. Metrobus serves the nation's capital 24 hours a day, seven days a week with 1,500 buses. Metrorail and Metrobus serve a population of approximately 4 million within a 1,500-square mile jurisdiction. Metro began its paratransit service, MetroAccess, in 1994; it provides about 2.3 million trips per year.