The Rapid Transit Integration Specialist is responsible for managing the transition of Rapid Transit projects from the construction phase into operations. This includes coordinating project staff, operations staff, outreach staff, and IndyGo leadership to ensure a seamless transition and successful project opening.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Interfaces and coordinates with capital project design and construction teams and vehicle operations teams to transition projects into operation.
Serves as a resource to build understanding of BRT characteristics within operations staff, including level boarding, off-board fare collection, and headway-adherence scheduling.
Works with Operations Division to develop operating plans, standard operating procedures, training curriculums, staffing plans, maintenance schedules, and startup checklists.
Partners with Public Affairs and Communications Division to development of marketing materials on how to use and/or interact with the new BRT system.
Coordinates with IT department on BRT-specific technology features.
Utilizes project management software to track and prioritize project goals and objectives.
Manages project scope, schedule, budget, stakeholders, resources, risk and quality for all projects assigned.
Manages internal and external stakeholder expectations and resolve project conflicts.
Manages consultant contracts in accordance with IndyGo policies and procedures.
Prepares program and policy analysis, project evaluation and reporting.
Represents IndyGo on technical committees and interjurisdictional meetings.
Participates in ongoing professional development to enhance technical skills.
Performs other duties as assigned.
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
Bachelor’s degree in Transportation, Engineering, Urban Planning, Geography, Business Administration or Public Administration, or a related field preferred.
A minimum of three (3) years of transit planning or operations experience.
Valid driver’s license required.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Ability to effectively communicate with, and gain the confidence of, a wide range of people and personalities.
Advanced knowledge of transit operations principles and procedures.
Understanding of Bus Rapid Transit concepts, including off-board fare collection, level boarding, and headway adherence.
Advanced Proficiency using a computer and related technology, including proficiency with Microsoft Office, the internet, software applications, and complex spreadsheets and databases.
Advanced proficiency in using GIS software and ability to learn proprietary transit software applications.
Strong written and verbal communication skills; strong listening skills.
Ability to communicate effectively, both orally and written, with individuals and groups regarding corporation policies and procedures, using tact, patience and courtesy in dealing with angry or upset individuals.
Ability to process and analyze data, to work probabilities and to make statistical inferences.
Above average mathematical abilities (addition, subtraction, multiplication, division, percentages, ratios, and fractions).
Ability to develop and monitor a budget and to track and control expenses.
Above average decision-making abilities in a time sensitive environment.
Ability to prioritize, organize, and manage tasks and time effectively; flexibility and adaptability are required.
Ability to operate laptops, tablets and two-way communication devices, office equipment, including copiers, fax machines and phones; including basic troubleshooting techniques.
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.
Ability to work in a fast-paced, deadline-oriented office and multi-project environment.
Ability to work independently with minimal supervision and rely on other team members.
Ability to stand and sit for long periods of time, to kneel/bend, and to move throughout the workday, occasionally between departments and/or facilities.
Strong sensory skills, such as good hearing and good eyesight, including the use of color perception and peripheral vision.
Ability to speak clearly.
Requires exposure to heavy machinery/equipment, excessive noise, extreme temperatures, fumes/odors, some hazardous materials, and dirt/dust.
About Indianapolis Public Transportation Corporation (IndyGo)
The Indianapolis Public Transportation Corporation, commonly known as IndyGo, operates the public transit system for the City of Indianapolis, Indiana.
IndyGo operates 28 fixed routes with about 5,000 stops throughout Indianapolis. The system carries approximately nine million passengers each year.
While IndyGo service is focused on Marion County, certain IndyGo fixed routes extend south of the city into Johnson County. Commuter Express routes are also available on a demonstration basis.